Service delivery
Instant, online, nothing to ship.
How and when a Supalander plan is delivered to your account.
v3.0 · Effective: 18 September 2026 · Last updated: 18 September 2026
01
A digital service, delivered online
Supalander is an online service. Nothing physical is sold or shipped. Everything you buy is delivered to your account on supalander.com.
02
When your plan starts
- A paid plan activates as soon as the payment is confirmed, usually within seconds, and at most within a few minutes. Your AI credits and WhatsApp alert allowance are added to your account at the same moment.
- On plans longer than one month, the allowance is released every 30 days during the term, as shown on the pricing page.
- Your plan, renewal date, balance and every payment are always visible in Settings.
03
If something does not arrive
If you paid and your plan is not active within 15 minutes, email support@supalander.com with the payment reference. We activate it or refund it in full. WhatsApp alerts are delivered through WhatsApp and depend on it being available on your phone.
Questions about this? Email support@supalander.com. A human answers.
Read the refund policy →